I once ordered a small electronic device costing just shy of $200 each. When I received the package from Amazon, it was an entire case of said item (inside another box with their plastic airbag packaging). I think there were 20 of them.

I suppose I could have just kept them and made a good penny off eBay, but that’s not how I was raised. I indicated there was an error with my shipment and commented that I received an entire case instead of one.

They sent someone from the nearby Amazon center(?) and she collected all but one and then gave me a $100 Amazon gift card.

I’m expecting a good reincarnation.

Amazon did just that with an $800 PC motherboard but not straight forward. They shipped one that said delivered but I never got it. I called customer service and at first they said it shows delivered. I told them to look at the picture of the porch they left it on and now compare that to my other orders, not even close. They shipped out another and several days later the person who received the first one brought it to my home. I called them to let them know that the owner of the home they delivered it to had brought it to me. It’s still unopened. I was surprised to hear them tell me to keep it as it’s already been written off in the system and they can’t issue a return for it. It’s still in the box as I have no use for it unless I want to build another high end machine. Spare I guess. I’m not going to try to sell it as that’s just wrong in my opinion. I tried to get them to issue a return and they refused so I did my due diligence.

There is also the possibility of a mistake on their part. There is a selection in the drop down box of return for receiving more than you ordered. The right thing to do is return what you didn’t pay for or they may eventually charge you for the extra item. If they don’t there is this thing called Karma. You might not pay for it now or even pay them but something will eventually bite you when you least expect it. Just do what’s right. Personally I can’t carry that burden of knowing I didn’t do the right thing.